Privacy Policy
Last updated: January 15, 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
Personal Information
- Name and contact information (email, phone number)
- Account credentials (username, password)
- Profile information and preferences
- Location data for nearby vendor discovery
- QR code redemption history
Usage Information
- App usage patterns and interactions
- Device information and identifiers
- Log files and analytics data
- Crash reports and performance data
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process redemptions and facilitate vendor interactions
- Send you technical notices and support messages
- Communicate about products, services, and promotions
- Monitor and analyze usage patterns
- Detect and prevent fraud or abuse
- Comply with legal obligations
3. Information Sharing
We may share your information in the following circumstances:
With Vendors
We share necessary information with vendors to facilitate product redemptions, including your name and redemption details.
Service Providers
We work with third-party service providers who assist us in operating our platform, such as cloud hosting, analytics, and customer support services.
Legal Requirements
We may disclose information if required by law or in response to valid legal requests from public authorities.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We may retain certain information for longer periods as required by law or for legitimate business purposes.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access and review your personal information
- Correct inaccurate or incomplete information
- Delete your personal information
- Restrict or object to processing
- Data portability
- Withdraw consent where applicable
To exercise these rights, please contact us using the information provided below.
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.
8. Third-Party Links
Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
9. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: venturesappstech@gmail.com
Phone: +6018-9537654
Address: 22-3A, Menara Mutiara Sentral, Jalan Desa Aman 1, Cheras Business Centre, 56100 Kuala Lumpur, Malaysia
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM